Our DNA

Since 1982.

Iota (International Office of Technical Assistance) was created by Jean Claude Cusin in 1982. With an international vision of his business, the founder decided to set up Iota near Geneva; a city that is open to the world given its geographic location, culture, cosmopolitan economy and its capacity to host enterprises’ strategic management.

Internationally yours.

Because our customers are international and their businesses are global, we are present on several continents. Today, the life force of our 650 staff comes from the 40 nationalities they represent. They form a multicultural group that is able to adapt to a wide variety of cultures and business environments. 50% of our customers are European, the others are from more distant horizons.

A responsible policy.

ISO 9001 2000 SGS Iota is always keen to put improvement measures in place to ensure the sustainable development of the Group’s business.
Certified ISO 9001 and with 14001 and OHSAS 18001 certification underway, our management system focuses on controlling and preventing quality, health, security and environment related risks.

Click to view our QHSE manual

Our approach also takes account of and complements the QHSE systems applied by our customers on all their sites.

The Iota Group therefore undertakes to :

Prevent, evaluate and control risks in accordance with the regulations and other health, security and quality requirements.
Actively participate in protecting the environment.
Listen to all its customers and partners, put indicators in place in order to assess improvements in our services and set objectives to ensure our performances continuously improve.
Communicate not only internally but also externally about any actions undertaken and the results and improvements that will be put in place.
Deploy the human and physical resources to meet these objectives.

Basic values.

For Iota, human beings are the most important. They are central to economic, social and environmental development and represent our Group’s greatest asset.
Mindful of the need to establish collaboration based on the freedom to work together in a mutually satisfactory way, we set up win-win relationships with our customers and our employees.
Today, more than 80% of our people stay loyal to the company. We are proud of the trust they place in us as it is a measure of our integrity, our code of ethics and the added value we offer our customers.

Our values.

Professionalism

Means the quality of our services and the skills and commitment of our staff are irreproachable.

Respect

Means having an ethical approach to our customers, staff and the countries we work in. It means being transparent about our working methods and the services we provide.

Innovation

Means having a policy of constantly monitoring, improving, adapting and creating new services for our customers and our colleagues.

Commitment

Means ensuring customized support and guidance that meets the expectations of our customers and our employees. It means guaranteeing the confidentiality of information related to our services.